We suggest reading these Terms that refer to the use of our website, hereafter called “Website” or «mykonosheat.com» before you use the website. The following terms apply to all users of the Website. By using the Site or accessing its Content, you accept and agree to these Terms, which govern your use of this Website. Please read these Terms of Use carefully before using the Site, because they affect your legal rights and obligations.

If you do not agree with any of these Terms of Use, please do not use the Site or proceed to any form of transaction. By using this Site, you will be deemed to have irrevocably agreed to these Terms.

INTELLECTUAL PROPERTY

This material on the Website is owned by mykonosheat.com and is considered intellectual property of Mykonos Heat OE with Tax ID 802479026 or third parties that are licensed by Mykonos Heat. By accessing and browsing the Website you accept these above Terms of Intellectual Property without limitation or qualification.

The material of mykonosheat.com, including but not limited to images, illustrations, photographs, texts, audio clips and video clips, is owned by the company Mykonos Heat and is protected in Greece and other jurisdictions worldwide by virtue of applicable Greek law, EU law and international treaties. You may not copy, reproduce, republish, download, post, transmit, distribute or modify any such material, in whole or in part, in any form whatsoever. All trademarks, trade names and logos displayed on the Website are registered or unregistered marks of Mykonos Heat.

WEBSITE AND PRODUCT INFORMATION

Mykonosheat.com aims to provide valid, up to date and explanatory information without prejudice to any technical errors that have been made unwillingly. The company does not commit or offer any type of insurance or guarantee regarding the safety and content of mykonosheat.com. By using the Website, you accept that you are responsible for evaluating the content of The Website.

MEDICAL DISCLAIMER

The information, services, content and products contained on this website are intended as advisory and informational material for the use of the Website and its products. Under no circumstances, are they presented as diagnoses, treatments, cures or ways to prevent diseases. None of the information contained on the Website should be considered as a treatment or as a guaranteed result. For anything related to your health, we recommend that you contact your doctor immediately.

ORDERS POLICY

Orders placed through the Website are regulated by applying the principles of the law on consumer protection (N. 2251/1994). The ordering process is completed after the customer fills in the special form, after first accepting the terms of the contract.

The products available on the Website and each sample that we may offer you have been designed for personal use only. The selling of products and samples purchased from our Website or otherwise received from us is forbidden.

PAYMENT METHODS

To facilitate and serve all those who wish to buy from our store, mykonosheat.com has the following alternative payment methods:

Payment by credit or debit card (VISA, American Express, Discover and MasterCard)

Payment through electronic payment gateway (PayPal, Viva Wallet)

SHIPPING

GREECE: Express Delivery: 1-2 working days.  Free Delivery for orders over 50 euros.

EUROPE Express Delivery 3-5 working days.  Free Delivery for orders over 120 euros.

REST OF WORLD: 5-7 working days.

RETURN POLICY

You have the right to return the products you bought free of charge and without having to inform us of the reason for returning the products, within 14 working days from the date you receive the products. Shipping costs for product return are borne by the customer.

Returns will only be accepted if the products you wish to return are in the same condition in which you received them i.e. without indications of use along with the retail receipt or invoice. Returns that do not comply with our policy will be returned by post to the customer.

We always suggest checking the condition of the products sold at the time of delivery of your order, so any obvious defects (eg wrong type, etc.) are identified. In case you want to return the products you bought from us, please contact us first via email at customerservice@mykonosheat.com. The address to which the products must be returned is: Thesi Gonetsa, Markopoulo Mesogaias, 19003  Attica – Greece.

In case of return of the products, your refund will be completed within 5 working days from the date we receive the product to the same account used for paying the order.

ORDER CANCELLATION

For any cancellation of an order please contact us via e-mail at customerservice@mykonosheat.com. In case we inform you that your order was shipped, cancellation is not possible after this time.

FOR CUSTOMERS ABROAD

The terms mentioned above with respect to Greece apply with the following addition:

Duties are charged upon arrival of the order in the final country of destination and must be paid by the recipient of the order. As political and customs charges vary from country to country, our advice is to contact your respective customs office for more information. Customs charges may delay the delivery time of your parcel.

LIMITATION OF LIABILITY

Mykonosheat.com reserves the right to amend, modify and / or improve or terminate any part of the Website or its content including these terms and conditions, the services and products available through it, including your access to this, at any time, for any reason and without notice. Continuing to use the Website after placing the changes on it will automatically indicate your acceptance thereof.

Mykonosheat.com Liability: In the event that a defective product is delivered, you reserve the right of return and immediate replacement, at our shipping costs, or asking for a refund of the money you paid for it.

GENERAL TERMS

Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products within the predetermined time, we will inform you via e-mail and you will notify us, whether you wish, under the new circumstances, us to execute or cancel your order.

These Terms of Use and all  all amendments thereof shall be governed by and construed in accordance with the Greek law and all disputes arising from or due to them shall be finally settled by the Greek Courts of Athens.

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